457 Amazingly Cat Reviews | amazinglycat.com @ PissedConsumer

Sandy C Ccv

Sandy C Ccv |

Naples, Florida

Innovation snake

Oct 30, 2021

I purchased your innovation snake. I received it but it does not work. I charge the snake and I even bought new batteries for the remote. I would like a replacement or a refund. I am so disappointed because I bought other items from you before. Looking forward to your response. Sandy Canell

View full review

Preferred solution: A product that works

Resolved

Deanna D Elg

Resolved: I was scammed

May 01, 2021

1.8

Updated by user May 31, 2021

Company fixed the issue and I have been provided with full refund. They refunded the money I spent..

Updated by user May 31, 2021

They refunded the money that I spent on the toy. They also sent me a coupon which, of course, I won't be using.

Original review May 01, 2021

Much against the popular vote I normally avoid Ma &;;;;;;;;; Pa/small companies on line and stick with the well known sites. Why?

Because I've never had good luck with the small companies. I tend to get screwed over. I'm writing this to warn you of this scamming company.
I decided to take a chance and buy a cat toy from Amazingly Cats. It was kinda pricey but I figured if it does what was advertised, it was worth it.

When it came I had some medical tests to take and it took me 4 days to get to it.
I opened the box and read the instructions I figured it was easy. I put it together, put 3 AA batteries in and pressed the on switch - nothing. I replaced the batteries with 3 different ones and the same happened. I changed the batteries again - same thing.
I e-mailed support at Amazingly Cats and stated the above.

The response was "Heads up. You didn't order it from us." I realized right then that they are going to screw me over. I dug out the receipt, e-mailed it to them stating "Heads up. You're wrong."
The next mail stated "I'm sorry you didn't get the instructions.

Here is a video to watch." I never said I didn't have the instructions. Yep, I'm being scammed.
I then explained to this Sheena person again what happened. She wrote back stating since I didn't contact them within 2 days of receiving the toy, they can't help me and I'm stuck with the defective toy. She did say she will give me $10 credit for anything else I was going to buy - Really?

Did they really think I was going to buy more from them? - talk about cat-fishing (excuse the pun). I wonder if they are located in Nigeria?
Now this is the prize example of being scammed. Send out defective toys knowing that 90% of the people won't be putting it together in 2 days and then keep the money.
I've really learned my lesson this time.

I'm sticking with Amazon, Petsmart, and Chewy. Buyer beware - stay away from Amazingly

View full review

Loss:

$36

Pros:

No pros

Cons:

This seller because they appear to be scammers

Preferred solution: Full refund

Deanna D Elg

I was scammed

May 01, 2021

1.2

Original review May 01, 2021

Much against the popular vote I normally avoid Ma & Pa/small companies on line and stick with the well known sites. Why?

Because I've never had good luck with the small companies. I tend to get screwed over. I'm writing this to warn you of this scamming company.

I decided to take a chance and buy a cat toy from Amazingly Cats. It was kinda pricey but I figured if it does what was advertised, it was worth it.

When it came I had some medical tests to take and it took me 4 days to get to it.

I opened the box and read the instructions I figured it was easy. I put it together, put 3 AA batteries in and pressed the on switch - nothing. I replaced the batteries with 3 different ones and the same happened. I changed the batteries again - same thing.

I e-mailed support at Amazingly Cats and stated the above.

The response was "Heads up. You didn't order it from us." I realized right then that they are going to screw me over. I dug out the receipt, e-mailed it to them stating "Heads up. You're wrong."

The next mail stated "I'm sorry you didn't get the instructions.

Here is a video to watch." I never said I didn't have the instructions. Yep, I'm being scammed.

I then explained to this Sheena person again what happened. She wrote back stating since I didn't contact them within 2 days of receiving the toy, they can't help me and I'm stuck with the defective toy. She did say she will give me $10 credit for anything else I was going to buy - Really?

Did they really think I was going to buy more from them? - talk about cat-fishing (excuse the pun). I wonder if they are located in Nigeria?

Now this is the prize example of being scammed. Send out defective toys knowing that 90% of the people won't be putting it together in 2 days and then keep the money.

I've really learned my lesson this time.

I'm sticking with Amazon, Petsmart, and Chewy. Buyer beware - stay away from Amazinglycats

View full review

Loss:

$36

Pros:

No pros

Cons:

Worst customer service ever and products were junk
Getting ripped off

Preferred solution: Full refund

User's recommendation: St

Resolved

Debra D Tks

Resolved: Order lost, no customer service at all

Mar 05, 2021

1.3

Updated by user Apr 04, 2021

Company fixed the issue and I have been provided with product or service ordered. After I had had my credit card company reverse the charges the item eventually arrived after 5 1/2 weeks in transit.

I told the company that I would pay for the item but never heard from them again. Because of the lack of contact I probably will not order directly from them again..

Original review Mar 05, 2021

The company can't be a complete scam because the first item I ordered a few months ago did arrive. I liked it and wanted to order another, which I did on February 4. The tracking shows it stuck at DHL in Texas since February 20, which is now 15 days. DHL has no idea where it is. Customer service said they'd give me a refund after 60 days---seriously? I actually really wanted that cat bowl for my elder cat, but now I will never receive it. Their phone # goes to a third party that tells you to email them. They reply eventually with rote responses, but no action to help is taken. They don't reply on Facebook Messenger either. No one is helpful. They obviously don't care about their customers at all.

View full review

Cons:

Very poor customer service
Never receive item
No customer service

Preferred solution: Apology

User's recommendation: Don't ever buy from this company

Suzanne F Hwk

Order number A453082

Nov 29, 2020

I made an order october 29.and i didnt get yet now we are november29.i am very sad about this

View full review

Preferred solution: Deliver product or service ordered

Anonymous

Guest-2265206

Items never received

Nov 04, 2020

1.0

After 16 days, item never shipped. Lost over $40 Struggling to get a refund

View full review

Loss:

$45

Preferred solution: Full refund

User's recommendation: Seems to be a scam. Avoid

Kristina K Hgo

Scam- business based in China

May 17, 2020

1.0

Amazingly Cat - Scam- business based in China

I placed an order in March, 2020 based on ads seen on Facebook. My card was charged $68 and I never received any order. This company is based in China and after contacting customer service Kevin was able to give me some fake tracking info that is in pre shipment status. Ive contacted them multiple times and received no response. Beware. Do not order from them.

View full review

Loss:

$68

Cons:

It seems to be a scam of some kind

Preferred solution: Full refund

User's recommendation: Do not buy

Claudia B Ydd

Didn’t receive my order yet. I pl

Aug 20, 2020

3.0

I have not received my order. . Its been more than 2 months since I placed order. Please get info through my Email. Claudiaburgess67 @***.com. I did receive notice that it had been shipped

View full review

Loss:

$33

Pros:

Advertising

Cons:

I can not reach you by telephonw
Very poor customer service
Service

Preferred solution: Deliver product or service ordered

Jamie K Wbg

Do not buy from Amazingly Cat

Aug 07, 2020

1.8

I received the jumping fish 4 weeks from purchase date. The shipping bag was damaged and the charging cable would not connect to the fish. The power cable parts were not compatible. I sent pictures and video of problem to customer service within two days of receiving this item. They told me they could not help despite advertising 100% guaranteed satisfaction and a 30 day return policy. This company is in China, not CO, according to shipping label.

View full review

Loss:

$28

Cons:

I think they are a fake scammer company
Fake customer service contact options
Not receiving the merch i paid for

Preferred solution: Full refund

User's recommendation: Don’t buy!!!

Resolved

Wendy P Rga

Resolved: Poor product-terrible customer service-This company has no integrity.

May 22, 2020

Updated by user May 22, 2020

My own credit card company resolved my complaint by re-issuing a credit.

Original review May 22, 2020

Really wished I had read the reviews on this website before ordering from Amazingly Cat company. It was one of the worst customer experiences I ever had. They sure have no problem being super friendly and no problem accepting payment. All downhill from there. It took nearly a month to receive the package, which, by the way was impossible to track (lots of error messages stating the shipper couldn't find my address). The over-sized fish shaped, cat kicker toy was suppose to contain fresh premium grade catnip + extra pouch. Instead, it had some sort of cheap synthetic fill with a few black/green flecks and fuzzy debris that resembles mold. It looked nothing like catnip nor did it have catnip's characteristic smell. Plus no extra package of catnip as advertised. I immediately deemed it unhealthy for my cat, and contacted customer service-always via e-mail since there is no telephone number by which to reach a live representative (hallmark of a scam)-to report my dissatisfaction, request a full refund, holding them to their written guarantee of a No Hassle Refund/Return/Exchange Policy. They asked for a photo of the product, which I provided, and then they ghosted me, after severalD attempts to contact them about processing a refund/return. I called my credit card company who granted a temporary credit and put in a claim. The dispute was settled in my favor. Not the end of the story: A few weeks later, I was notified by my credit card company that Amazingly Cat appealed the claim, overturned the decision and grabbed my money again!! The audacity of these crooks for a purchase under $30 is truly amazing! I reported them to my credit card company as a fraudulent business that doesn't adhere to their own policies, and I was credited once again. Thank you, Discover Card! In summary, this is a horrible company that sells poor quality merchandise from China, and appears to be a total scam. Buyers beware.

View full review

Loss:

$29

Pros:

Lots of cool looking products that promise your cat will love

Cons:

Bad customer service product is junk
Worst customer service and the product is junk
Items take too long to arrive

Preferred solution: Apology

Joanna M Lix

Delayed Order #A439347

Sep 04, 2020

I purchased this cat toy on August 18. I have not received the toy or any shipping information thus far. Where is my cat toy? This is ridiculous, If you can't provide the merchandise or shipping information very soon, please issue me a refund of $25.90.

View full review

Loss:

$26

Cons:

No further information after placing the order
This seller because they appear to be scammers

Preferred solution: Deliver product or service ordered

User's recommendation: Think twice before falling for potential scams.

yvette H Lrv

Fraud

Jun 10, 2020

1.2

This company is criminal. I placed an order on 4/12/2020, and on 4/14/2020 I received an email claiming the item was shipped. Now, some 60+ days and over 15 emails exchanges later, the item still has not arrived; the only responses I keep getting from their so-called customer service are all just the same caned responses: (e.g., allow 8--10 business days for your item to arrive, it's still in transit, etc). It is now abundantly clear this place is a fraud, and sold items they did not actually have available to sell; much like Ponzi schemes and other similar RICO violations. I am so incredibly disheartened and I've never been lied to so many times over by a purported customer service rep. And they cannot blame the COVID19 pandemic because I have literally ordered over 150 items during the COVID 19 pandemic and NOTHING was delayed to this extent. And, in fact, anything that was even moderately delayed was replaced by the sellers. In addition to the aforementioned canned responses, this company initially kept saying "don't worry" if the item is not received within 45 days after the ship date, then there is an "automatic refund." The purported "tracking information" also indicated the item shipped from a location less than 50 miles from the destination address. Yet, for some reason, 8 weeks isn't enough time for it to be delivered????? This company NEVER offered to send a replacement item, this company has YET to apply the refund I was promised would have been "automatic" over 20 days ago. And now, just yesterday (JUNE 10) I was told "don't worry" there is an automatic refund after 60 days!!!??? Ummmm I'm sorry, what? first it was 45 days, now it's 60? This is not coming from China. Frankly, I doubt it is coming from anywhere. I've been duped.... it is so disheartening and we should ALL bring a class action claim for Fraud and/or contact US Attorney's office to ask that charges be brought against this sham of a company under the RICO statute.

View full review

Loss:

$80

Pros:

Online

Cons:

Not receiving the merch i paid for
That they didnt offer me a refund when i was entitled to one

Preferred solution: Full refund

User's recommendation: STAY AWAY

1 comment

Guest-1893555

Jul 14, 2020

i guess i need to call BBB and the prosecuting attorney's office to shut these people down! They're frauds, taking peoples money immediatly after ordering and tracking number given is non existing as i found out later!

So pissed right now! I mean come on, I ordered this in April!!

Helpful

Carol K Prt

Dancing fish

Sep 14, 2020

Have not received them and it's been months, can not under stand what could take Soo long.

View full review

Loss:

$35

Pros:

Idea of the what looked like a fun product

Cons:

Did not recieve

Preferred solution: Deliver product or service ordered

Lynda K Ras

Did not receive my puchase

Sep 01, 2020

I ordered merchandise on 8-19-2020 and have not received my order BUT THEYHAVE MYMONEY, when I called the phone number provided the lady very rudely told me she could not help me Ihad to go on email, ( my email is not working right) but she told me they could not call me because of the virus, I am so tired of people that say they cannot use the phone because of the virus, that is ridiculous, they can answer the phone, but cannot make a call ??????, DONOT ORDER ANYTHING FROM THESE PEOPLE, YOU WILL JUST LOOSE YOUR MONEY

View full review

Pros:

No pros

Cons:

No tracking number for order as promised
Do not honor their refund policy

Preferred solution: Deliver product or service ordered

User's recommendation: BE VERY VERY VERY CAREFUL

Anonymous

Guest-2200474

Melbourne, Florida

I did receive an EMAIL Telling me my order had arrived. But it told me to be patient. I think I’ve been quite patient. Your team has been the only group trying to solve this problem. Thanks

Sep 30, 2020

I got a message months ago. Telling me to be patient. How long before something is resolved ? They had plenty of time to accept my payment.

View full review

kristine w Xdl

NOT A LEGIT COMPANY

Jun 11, 2020

1.0

Received a broken product in mail, sent the picture they required. They said I didn't have to return the product, but they would refund me 50% ..I have NOT received to this day. These products are from CHINA..SHOULD we expect any less?? Why don't they say that? OUT over $80.00

View full review

Loss:

$35

Pros:

Non
Cool looking stuff

Cons:

Misrepresent their products and services
Misrepresentation
Not legit with their advertising

Preferred solution: Full refund

User's recommendation: DON'T ORDER FROM AMAZINGLYCAT...FRAUD

Contact Information

Website:

www.amazinglycat.com

Phone:

(855) 976-4146

Contact Amazingly Cat Customer Service

How satisfied are the customers?

Check customer satisfaction score and preferences. Find out what customers truly think and feel about the company, product, or service.

View Dashboard

Companies Similar to Amazingly Cat

It's inappropriate or not family friendly

It's a duplicate by the same member or copied text

It contains commercial or promotional content

It includes private information

Sexual exploitation of children

Sex trafficking / prostitution or advertising of the above

I am affiliated with this business and need to report something about this review or business

I am the author of comment and would like to remove it

I want to report something else

Cancel

Amazingly Cat

Amazingly Cat Overview

Media from reviews

Top Amazingly Cat Reviews

"Order but just be careful ordering"

"I was scammed"

Innovation snake

Resolved: I was scammed

I was scammed

Resolved: Order lost, no customer service at all

Order number A453082

Items never received

Scam- business based in China

Didn’t receive my order yet. I pl

Do not buy from Amazingly Cat

Resolved: Poor product-terrible customer service-This company has no integrity.

Delayed Order #A439347

Fraud

Dancing fish

Did not receive my puchase

I did receive an EMAIL Telling me my order had arrived. But it told me to be patient. I think I’ve been quite patient. Your team has been the only group trying to solve this problem. Thanks

NOT A LEGIT COMPANY

Companies Similar to Amazingly Cat

Chewy

PetSmart

Petco

Conscious Pets

Why Trust Reviews on PissedConsumer?