Chloe V Hbt

Stick with Amazon or trusted brick and mortar stores

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First of all, the marshmallow bed is saggy, cheap junk that looks nothing like the photo. I also got a drone cat toy, also looked nothing like the photo and cheap junk that immediately broke. DO NOT ORDER from this site. This company pretends to be a US business, but they're based in China, home of fraud, theft, cheating, stealing, and lying. (Oh, and human rights abuses and overall oppression too.) They conceal that they're shipping from China, and you won't realize it until its far too late. Not only will it take forever for you to get your order, your order will be junk you overpaid for that won't look anything like the photo. You can't return it, you can't get a refund. I don't know how this is legal, but they're still shipping their cheap junk to the US. It's fraud, plain and simple.
View full review
Loss:
$100
Cons:
  • Scam
  • Cheap
  • Takes forever to deliver
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Willie c Kem

It's not worth the stress

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I ordered the kicking fish on December 13, 2019 for my Furlady and Gizmo. I received an email telling me that my order has been shipped but still no kicking fish. The $24.90 was withdrawn from my account on December 13, 2019. I received and emails from Amazingly Cats to help me track the mail but it doesn't work. They are still sending me emails to order more stuff but it doesn't seem the have a working phone number that I can find. All the people involved in this should be thrown in jail.
View full review
Loss:
$25
Pros:
  • Cute cats toys
Cons:
  • It seems to be a scam of some kind
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Audrey Tid

Marshmallow cat beds

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Amazingly Cat - Marshmallow cat beds

Purchased 1 medium marshmallow cat bed my cat loves it but its too small so i purchased 2 more next size up the Large. Each came in original packaging marked Medium same size as the 1st one.

I explained this .. they said they were in the wrong bags with the wrong sizes marked. They wanted photos with tape measure across the beds .. which i did.

Now they say they did send the size i ordered i was wrong they are the large size. In the photos its clear to see they are definitely measurements of Medium not the Large i ordered.

They will not let me return these knowing all i want to do is exchange them for the larger size.

I will NEVER SHOP WITH THEM AGAIN. I feel so ripped off.

View full review
Loss:
$100
Pros:
  • Great advertising
Cons:
  • Lied about product description
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

2 comments
Guest

Based on this review, I do not plan on purchasing this item.

Deiondre Vrv

A similar situation has happened to me. I ordered a size large bed on June 12 and received a medium size on July 3.

I measured and sent pictures as requested and supposedly it shipped on July 7. There is no tracking number and it hasn’t shipped.

It’s a total scam. I find it hard to believe the perfect reviews online are legitimate.

View more comments (1)
Sharon B Ckp
map-marker Houston, Texas

Do not purchase

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I placed an order for a kicking fish it came with no instructions and it does not work they have no way to contact them and their phone number is invalid
View full review
Loss:
$15
Cons:
  • Horrible customer service
  • Misrepresentation
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Charlotte S Awn

Skip this company

I order two beds for almost $100.00, and received only one. I was unable to contact them by phone, either.
View full review
Loss:
$50
Pros:
  • Lots of products
  • Interesting products in concept
Cons:
  • I never received item
  • Never received my order
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Charlotte S Awn

Be cautious with this company.

Updated by user Feb 25, 2020

he second arrived late, so the issue was resolved.

Original review Jan 26, 2020
I ordered 2 marshmallow cats beds, and only received one. I am waiting for the second one.
View full review
Loss:
$50
Pros:
  • Nice products
Cons:
  • Takes a long time to arrive
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Lauren Tup

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

HORRENDOUS!!’

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Contacted about not being satisfied with my purchase & have sent 4 messages since with NO REPLY!!! DO NOT BUY FROM THIS COMPANY!!! If I could give NEGATIVE stars I would!
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Reason of review:
Poor customer service

Preferred solution: Full refund

Nikki G Ixk

Wrong size cat bed shipped....poor customer service and long delivery time

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Amazingly Cat - Wrong size cat bed shipped....poor customer service and long delivery time
I ordered a marshmallow bed for my cat in a medium size. What arrived after a very long wait (because it comes from China and doesn't state that anywhere in their shipping info) was a very small package with a big "S" on it. This bed was way too small for my cat. I looked up my order to see if I'd inadvertently ordered a small but I did, in fact, order a medium. I looked for a customer service number but there isn't one. I had to email them. They did get back to me quickly and said the package had been mislabeled and that it really was a medium. They said a medium should measure 16 inches across and asked me to send a photo with a measuring tape in the photo indicating the size. I sent the photo showing it was around 13-14 inches across and didn't hear back from them again. Several weeks later I got an invitation from them to review the product and they would give me a discount coupon on my next order. I did the review explaining exactly what happened and soon got another customer service email asking to send a photo. I copied my email thread with the previous customer service agent and also included the photo. Still haven't heard back from them. Now I've just read a lot of similar reviews with people who had the same experience. I will never order another product from them again and have been telling everyone on social media to avoid this company.
View full review
Loss:
$30
Pros:
  • Have many products
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

1 comment
Guest

NEVER BUY FROM WISH! Their products are crap and clothes dont fit...too small.

Some items smell like gasoline and can't be used at all. Cost more to send them back than what item actually costs most times.

Anonymous

It’s a scam . Save your money .

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I ordered a cat bed which never arrived and the money was taken from my account . After numerous attempts to contact someone named Kevin regarding the status of my order , I have decided to file a fraud complaint against this so-called company . The product appears to ship from China so there is no human contact or accountability . This appears to be a fraudulent company .
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1 comment
Machele Imf

First thing: never use a debit card, especially online. Second: if the product is coming from China, it could take a month or two to arrive. As for not being able to contact the company, it would appear their customer service is rather inadequate, to be sure.

Pamela B Fci

Not Recommend

My two senior cats don't know what to do with this toy. They've definitely not played with it as shown in advertisements. I think they could care less. Very disappointed.
View full review
Loss:
$25
Cons:
  • Product did not live up to expectations
Reason of review:
Not as described/ advertised

Preferred solution: I don't know. The product just didn't interest my cats as advertised.

Anonymous
map-marker Port Hope, Ontario

No recomend any customers,waiting for my order

i have not received my order yet tracking number is LO75220****CN,Helen Bhual 210-50 cavan street port hope ont L1A4B1
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Lindi Tye

No I would not recommend them

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You cannot reach them. The phone number is not valid. I ordered 4 beds and I received 2 of them. One of the cat beds was cut. I never received the cat toys. There isn't any customer service, there isn't anyway you can get your money returned back to you. I wouldn't order from them.
View full review
Loss:
$200
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Price reduction

Val C Fnc

Do not buy from them

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Ordered the cat fish toy a month ago and not received it yet.
View full review
Loss:
$52
Cons:
  • Failure to deliver order
Reason of review:
Problem with delivery

Preferred solution: Full refund

John Z Kee

Don’t order from them

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I ordered a cat bed over 5 weeks ago.still haven’t received it.so don’t fall for them advertising “get for Christmas “. I’m still waiting!
View full review
Loss:
$40
Cons:
  • Product and they have no customer service
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

jean s Nur

DONT USE THIS COMPANY

I ORDERED 2 OF THE FLUFFY BEDS FOR MY CATS ON DECEMBER 20TH AND HAVE NOT RECEIVED THEM YET. I PAID $50.92 FOR THEM. SO IF I DONT GET THEM WITHIN A WEEK I AM DISPUTING THE BILL WITH MY BANK. THIS IS RIDICULOUS. THIS IS NOT A COMPANY I WILL EVER USE AGAINBullshit
View full review
Cons:
  • Never received merchandise
  • Failed to deliver item
  • Never got the product
Reason of review:
Problem with delivery

Preferred solution: Full refund